There are certain things that you need to be aware of before signing up to an online casino and this can make your experience a much smoother and uninterrupted one. For example there’s the online casino verification process which most players forget about and also bonus wagering requirements that must be completed when accepting a bonus offer.
We can start by taking a quick look the verification process at online casinos. This is something that you cannot avoid and once you have completed the verification process it means that you can deposit & withdraw without any issues. If you don’t get your account fully verified then it can either be temporarily locked or frozen indefinitely. Any funds that were in your account when it was frozen or locked will also remain frozen or locked, at least until you get your personal details verified.
How can you stop this from happening? Well, at some point the casino will request specific documentation from you including a scanned colour copy if your identification and also a recent scanned copy of a gas, electric or phone bill. A bank statement will also suffice and these documents will only be used by the casino to prove that you are who you say you are.
Just make sure that your ID is valid and that your proof-of-address documents are no longer than three months old. It then shouldn’t take any longer the five days for the casino’s verification department to carry out their own due diligence and do what they need to do. Having these documents stored on your computer can save a great deal of time and it just means that you’re better prepared when the casino does eventually ask you for them.
You can also speed up the process yourself by sending the documents as soon as you sign up to the casino. You can often upload them when communicating with the live chat support agents (they can forward them on to the verification department), or you should be able to upload them from within the My Account area.
The bonus wagering requirements (also known as the playthrough requirements) are also quite annoying, but fairly standard. When you accept a bonus you couldn’t just withdraw that money to your credit card or e-wallet. You would have to wager the bonus amount (+ the deposit amount) X amount of times. Most online casino bonuses today at many of our featured Aussie online casinos require players to wager their bonus amount (and the deposit amount) anywhere from 20x up to usually no more than 60x times the bonus amount.